1. About these terms

This website, virtualserviceassists.com, is run by ASAH-ADU VIRTUAL SOLUTIONS, trading as Virtual Service Assists ("we", "us", "our"), a business based in Ghana. Business registration number BN828460626; registered address Pantang Hospital Avenue, GA East, Accra, Ghana (Digital Address GE-006-9895).

These terms cover two things:

your use of this website (sections 2 to 7);
the general basis on which we provide services to accounting and tax practices (sections 8 to 15).

By using the website you accept the website terms. If you do not agree with them, please do not use the site.

2. Using this website

The website is provided free of charge to give information about our services. We may change, suspend or withdraw any part of it without notice and do not promise that it will always be available or free of errors.

The content is general information about our services and about UK practice admin. It is not tax, legal, accounting or financial advice, and you should not rely on it as such. Regulatory dates and rules change, so always check the current position on GOV.UK or with the relevant authority before acting.

3. Acceptable use

When using the website you must not:

use it for anything unlawful or fraudulent;
submit false information, spam or someone else's details through our contact form;
try to gain unauthorised access to the site, its server or any connected system;
introduce viruses or other harmful code, or attack the site through denial of service or similar methods;
scrape, copy or reproduce the site's content in bulk by automated means without our written permission.

4. Intellectual property

We own, or are licensed to use, the intellectual property in the website and its content, including text, guides, graphics, the Virtual Service Assists name and logo. You may view, print or share links to pages for your own use or within your practice. You must not republish our content, or present it as your own, without our written permission.

5. Links to other websites

The site links to third-party websites such as GOV.UK, Companies House, the ICO and LinkedIn. We provide these links for convenience only. We have no control over those sites and are not responsible for their content, availability or privacy practices.

6. Privacy and cookies

Our Privacy Policy explains how we handle personal data, including anything you send through our contact form. Our Cookie Policy explains the cookies the site uses.

7. Our liability for the website

To the extent the law allows, we are not liable for any loss arising from your use of, or reliance on, the website or its content. Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, such as liability for death or personal injury caused by negligence, or for fraud.

8. How we provide services

We provide outsourced admin and compliance support to UK accounting and tax practices as a business-to-business supplier. We do not provide services to consumers.

Every engagement is governed by a written engagement letter or services agreement signed by the practice and us. That agreement sets out the scope of work, fees, data protection terms and other details. If anything in these terms conflicts with a signed services agreement, the services agreement prevails.

Enquiries, consultations and proposals do not create a contract. A contract exists only once a services agreement has been signed by both parties.

9. Scope of work

The tasks we carry out are those agreed in writing with the practice, for example in a schedule to the services agreement or a confirmed task list. Changes to scope should also be agreed in writing, including by email. We work inside the practice's own systems using logins the practice issues and controls.

10. The practice's professional responsibility

The practice keeps full professional responsibility for its clients and its work. In particular, the practice:

makes all professional judgements, including anti-money laundering risk assessments and decisions on whether to accept a client;
reviews and approves work we prepare before it is relied on or sent to a client;
signs off and submits returns, filings and other documents to HMRC, Companies House and other bodies under its own agent credentials and registrations;
remains responsible for its own regulatory obligations, including as a supervised business under the Money Laundering Regulations and, where relevant, as a Companies House Authorised Corporate Service Provider.

We prepare, chase, track and draft. We cannot act as an Authorised Corporate Service Provider or verify identities for Companies House ourselves.

11. No tax, legal or financial advice

We do not give tax, legal, accounting or financial advice to practices or their clients. Where our work involves a judgement call, we flag it for the practice to decide.

12. Confidentiality

We keep confidential all information about the practice, its clients and its business that we receive during an engagement or in discussions about one. We use it only to deliver the agreed services and do not disclose it to anyone else unless the practice agrees or the law requires it. These duties continue after an engagement ends. The services agreement sets out the detailed confidentiality terms.

13. Data protection

When we handle personal data about a practice's clients or staff, we act as the practice's processor, on its documented instructions. The data processing terms in the services agreement govern that work, including the safeguard used for transfers of personal data from the UK to Ghana. Our Privacy Policy explains how we handle personal data as a controller, for example our business contacts at practices.

14. Fees and invoicing

Fees, billing frequency and payment terms are set out in the services agreement.

15. Limits on our liability for services

Our liability in connection with services is set out in, and limited by, the services agreement. Unless that agreement says otherwise:

we are not liable for indirect or consequential loss, or for loss of profit, revenue or goodwill;
we are not responsible for the consequences of a practice's own review, approval or submission decisions, or for penalties arising from information the practice or its clients supplied late or inaccurately.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded.

16. Governing law and jurisdiction

The governing law and jurisdiction for an engagement are those stated in the services agreement.

17. Changes to these terms

We may update these terms from time to time by posting a new version on this page. The version in force when you use the website applies. Changes to these terms do not alter a signed services agreement unless both parties agree.

18. Contact us

Email: info@virtualserviceassists.com
Phone: +233 24 410 8277 (Monday to Friday, GMT)
Post: Pantang Hospital Avenue, GA East, Accra, Ghana (GE-006-9895)

Last updated: 8 October 2026.

Terms of Service